Michael and Mayra helped me get my dream apartment. They helped me throughout the entire process of getting approved and was so patient while I figured out surprises on my credit report. They were willing to help me get everything in line. Complex is beautiful. I wish some of the neighbors were more considerate and respectful by picking up after their pets, but I guess you canât ever escape that.
The neighbors have gotten worse. The garbage is ridiculous. I went outside and someone had eaten an orange next to their car and just left all the peelings. Iâve seen bread and candy wrappers scattered. The quality of neighbors for the amount Iâm paying in rent isnât making sense. It sounds like a city block with the music and the yelling. Hopefully after this first round of leases are up itâll help weed out a lot of the noise. Big shout out to the maintenance team and office staff. They work SO hard to maintain everything. The property is beautiful but it should also be up to the residents to keep it that way.
Office staff is still doing an amazing job . Maintenance as well. Any and all concerns are addressed right away. The management was made aware of issues with gates and residents and has security now. :)
Well I never thought I would say this but I already miss the community being managed by Greystar. I donât feel comfortable with just getting a letter and effectively immediately the community is under new management. As a resident I had no option and am stuck in a new one year lease having no idea how things are going to be on top of my rent increase (which I still donât believe is valid since nothing had been changed BUT the staff offered me a $250 credit to offset, so I canât complain too much). I got to know the maintenance guys before the transition happened but I do miss calling the office and getting an answer right away. Michael was always available. The new payment system is not the best, luckily I have a bank account but I feel bad for those who donât because the fees are outrageous. Then there are extra utility fees (these arenât new but somehow mine were $43 this month). The office is going to look into this and help me understand so that is appreciated. Iâm just hoping for the best, fingers crossed.