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APARTMENT REVIEWS IN Phoenix

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RESIDENT REVIEWS

See what other people are saying about our Parc South Mountain apartments! At Parc South Mountain Luxury Living, we value all our residents voices, and can’t wait for you to see our luxury apartments for yourself.

K
12/07/2020

Love the apartment, the location, and the amenities.

H
12/04/2020

I’ve lived here for a year and we just came under new management. I dislike change and so of course I had an adverse reaction to it and have not been very kind. I apologize to new management. I made a mistake with my online payment and Diane instead of rewarding my bad behavior with more bad behavior has been kind enough to waive any fee’s assessed to my mistake. I greatly appreciate her for it. And will check myself before I reck myself next time.

H
12/04/2020

I’ve lived here for a year and we just came under new management. I dislike change and so of course I had an adverse reaction to it and have not been very kind. I apologize to new management. I made a mistake with my online payment and Diane instead of rewarding my bad behavior with more bad behavior has been kind enough to waive any fee’s assessed to my mistake. I greatly appreciate her for it. And will check myself before I reck myself next time.

D
12/04/2020

Been here since July and my family and I have had a very pleasant experience so far. Great staff, amenities, and environment. Best apartment experience to date.

D
12/04/2020

Been here since July and my family and I have had a very pleasant experience so far. Great staff, amenities, and environment. Best apartment experience to date.

S
12/04/2020

This is my family’s 2nd year living at Parc SM and have absolutely nothing to complain about. The location and features to the 2 bed I have are great. I love love love the Amazon lockers of course ! Would definitely recommend to lease .

S
12/04/2020

This is my family’s 2nd year living at Parc SM and have absolutely nothing to complain about. The location and features to the 2 bed I have are great. I love love love the Amazon lockers of course ! Would definitely recommend to lease .

N
12/04/2020

Michael and Mayra helped me get my dream apartment. They helped me throughout the entire process of getting approved and was so patient while I figured out surprises on my credit report. They were willing to help me get everything in line. Complex is beautiful. I wish some of the neighbors were more considerate and respectful by picking up after their pets, but I guess you can’t ever escape that. Update 03/22/2020 The neighbors have gotten worse. The garbage is ridiculous. I went outside and someone had eaten an orange next to their car and just left all the peelings. I’ve seen bread and candy wrappers scattered. The quality of neighbors for the amount I’m paying in rent isn’t making sense. It sounds like a city block with the music and the yelling. Hopefully after this first round of leases are up it’ll help weed out a lot of the noise. Big shout out to the maintenance team and office staff. They work SO hard to maintain everything. The property is beautiful but it should also be up to the residents to keep it that way. Update 5/10 Office staff is still doing an amazing job . Maintenance as well. Any and all concerns are addressed right away. The management was made aware of issues with gates and residents and has security now. :) Update 12/3/20 Well I never thought I would say this but I already miss the community being managed by Greystar. I don’t feel comfortable with just getting a letter and effectively immediately the community is under new management. As a resident I had no option and am stuck in a new one year lease having no idea how things are going to be on top of my rent increase (which I still don’t believe is valid since nothing had been changed BUT the staff offered me a $250 credit to offset, so I can’t complain too much). I got to know the maintenance guys before the transition happened but I do miss calling the office and getting an answer right away. Michael was always available. The new payment system is not the best, luckily I have a bank account but I feel bad for those who don’t because the fees are outrageous. Then there are extra utility fees (these aren’t new but somehow mine were $43 this month). The office is going to look into this and help me understand so that is appreciated. I’m just hoping for the best, fingers crossed.

N
12/04/2020

Michael and Mayra helped me get my dream apartment. They helped me throughout the entire process of getting approved and was so patient while I figured out surprises on my credit report. They were willing to help me get everything in line. Complex is beautiful. I wish some of the neighbors were more considerate and respectful by picking up after their pets, but I guess you can’t ever escape that. Update 03/22/2020 The neighbors have gotten worse. The garbage is ridiculous. I went outside and someone had eaten an orange next to their car and just left all the peelings. I’ve seen bread and candy wrappers scattered. The quality of neighbors for the amount I’m paying in rent isn’t making sense. It sounds like a city block with the music and the yelling. Hopefully after this first round of leases are up it’ll help weed out a lot of the noise. Big shout out to the maintenance team and office staff. They work SO hard to maintain everything. The property is beautiful but it should also be up to the residents to keep it that way. Update 5/10 Office staff is still doing an amazing job . Maintenance as well. Any and all concerns are addressed right away. The management was made aware of issues with gates and residents and has security now. :) Update 12/3/20 Well I never thought I would say this but I already miss the community being managed by Greystar. I don’t feel comfortable with just getting a letter and effectively immediately the community is under new management. As a resident I had no option and am stuck in a new one year lease having no idea how things are going to be on top of my rent increase (which I still don’t believe is valid since nothing had been changed BUT the staff offered me a $250 credit to offset, so I can’t complain too much). I got to know the maintenance guys before the transition happened but I do miss calling the office and getting an answer right away. Michael was always available. The new payment system is not the best, luckily I have a bank account but I feel bad for those who don’t because the fees are outrageous. Then there are extra utility fees (these aren’t new but somehow mine were $43 this month). The office is going to look into this and help me understand so that is appreciated. I’m just hoping for the best, fingers crossed.

D
12/03/2020

It's been years since I've lived in an apartment and I can say I'm very happy with Parc South Mountain. The staff is so friendly and helpful. I do however wish the Pool could be bigger and that the gym hours were 24-hours.


Call Us
(602) 374-2200
Address
3400 E Southern Avenue
Phoenix, AZ 85040
Office Hours
Weekdays 09:00am - 06:00pm
Weekends 10:00am - 05:00pm