APARTMENT REVIEWS IN Phoenix

This place is tranquil! I love the view and the scenery. The office staff, including Jasmine, Sonia and Dyana are amazing, helpful and quite the delight! Patrick and Samuel are a prompt and efficient maintenance team. They have made the transition from the previous management to the new management an easy transfer. They are welcoming and encouraging during a difficult and surprising time. Thank you for your patience and understanding. We look forward to the things to come. Keep up the great work!

Love the apartment, the location, and the amenities.

I’ve lived here for a year and we just came under new management. I dislike change and so of course I had an adverse reaction to it and have not been very kind. I apologize to new management. I made a mistake with my online payment and Diane instead of rewarding my bad behavior with more bad behavior has been kind enough to waive any fee’s assessed to my mistake. I greatly appreciate her for it. And will check myself before I reck myself next time.

Been here since July and my family and I have had a very pleasant experience so far. Great staff, amenities, and environment. Best apartment experience to date.

This is my family’s 2nd year living at Parc SM and have absolutely nothing to complain about. The location and features to the 2 bed I have are great. I love love love the Amazon lockers of course ! Would definitely recommend to lease .

Michael and Mayra helped me get my dream apartment. They helped me throughout the entire process of getting approved and was so patient while I figured out surprises on my credit report. They were willing to help me get everything in line. Complex is beautiful. I wish some of the neighbors were more considerate and respectful by picking up after their pets, but I guess you can’t ever escape that. Update 03/22/2020 The neighbors have gotten worse. The garbage is ridiculous. I went outside and someone had eaten an orange next to their car and just left all the peelings. I’ve seen bread and candy wrappers scattered. The quality of neighbors for the amount I’m paying in rent isn’t making sense. It sounds like a city block with the music and the yelling. Hopefully after this first round of leases are up it’ll help weed out a lot of the noise. Big shout out to the maintenance team and office staff. They work SO hard to maintain everything. The property is beautiful but it should also be up to the residents to keep it that way. Update 5/10 Office staff is still doing an amazing job . Maintenance as well. Any and all concerns are addressed right away. The management was made aware of issues with gates and residents and has security now. :) Update 12/3/20 Well I never thought I would say this but I already miss the community being managed by Greystar. I don’t feel comfortable with just getting a letter and effectively immediately the community is under new management. As a resident I had no option and am stuck in a new one year lease having no idea how things are going to be on top of my rent increase (which I still don’t believe is valid since nothing had been changed BUT the staff offered me a $250 credit to offset, so I can’t complain too much). I got to know the maintenance guys before the transition happened but I do miss calling the office and getting an answer right away. Michael was always available. The new payment system is not the best, luckily I have a bank account but I feel bad for those who don’t because the fees are outrageous. Then there are extra utility fees (these aren’t new but somehow mine were $43 this month). The office is going to look into this and help me understand so that is appreciated. I’m just hoping for the best, fingers crossed.

It's been years since I've lived in an apartment and I can say I'm very happy with Parc South Mountain. The staff is so friendly and helpful. I do however wish the Pool could be bigger and that the gym hours were 24-hours.

We have lived here for over a year and by far the best complex we have lived in by far. The kitchen is my favorite because it is an open concept, having two little girls I love that I can see what they are doing when I am making dinner or washing dishes. The management team here is extremely kind. I would say the one thing I do not like is that there is only covered parking for handicap, and there are none close to our apartment, we have a daughter with cerebral palsy and if we do get home by a certain time we have to park by the office, I am not a fan of the first come parking for people with disabilities, and when we asked shortly after we moved about getting a regular covered parking closer because there were a lot of open spots at the time we were told that could not happen because the spots were already assigned to the apartments. I had to give a back story because we did try to get a spot closed. Other than that everything is lovely.

I live here since a year now and it's a quiet and great place to be. The amenities are great and the apartment have nice features. The employees who work here are really nice and courteous.